Frequently Asked Questions
How is water good for me?
Water is good for you because it supports almost every essential function in your body, and it does it quietly, constantly, and effectively.
Here’s why it matters 👇
Water helps regulate body temperature, keeping you cool through sweating and balanced circulation. It supports digestion and nutrient absorption, helping your body break down food and move vitamins and minerals where they’re needed. Proper hydration also keeps your joints cushioned and muscles working smoothly, reducing stiffness and discomfort.
Your brain relies heavily on water too. Even mild dehydration can affect focus, mood, and energy levels, which is why staying hydrated often helps you feel clearer and less fatigued. Water also plays a key role in flushing waste and toxins through your kidneys, supporting overall internal balance.
Simply put:💧 More water = better energy, smoother movement, clearer thinking, and healthier day-to-day function.
why is hydrogen water better?
Water is essential because it keeps your body functioning at its best — from supporting digestion and circulation to helping your brain stay focused and your joints move comfortably. When you’re well hydrated, nutrients are delivered more efficiently, waste is flushed more effectively, and energy levels are easier to maintain throughout the day.
Hydrogen water takes hydration a step further by infusing your water with molecular hydrogen, a selective antioxidant that helps reduce oxidative stress caused by everyday lifestyle and environmental factors. This means your body isn’t just being hydrated — it’s being supported at a cellular level. By combining proper hydration with hydrogen-infused water, you’re giving your body cleaner, more efficient hydration that supports energy, recovery, and overall wellbeing as part of a simple daily routine.
How do I clean the bottle?
Rinse the bottle with clean water after use. Do not submerge the charging base or use harsh cleaning agents.
Can I use any type of water?
It’s recommended to use clean drinking water. Avoid using flavoured, carbonated, or sugary liquids, as these may affect performance.
Who is this product suitable for?
The Hydrogen Water Bottle is suitable for anyone looking to enhance their daily hydration routine, including busy professionals, active lifestyles, and wellness-focused individuals.
Where are you located?
Our head office is located in Melbourne, Australia.
How long does shipping take?
We offer free shipping on all orders Australi wide. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.