Frequently Asked Questions
How does the VibeRoll Pro help with Plantar Fasciitis?
The targeted vibration improves blood flow and helps calm nerve sensitivity, while the textured massage works deep into the muscles to ease tension and stiffness. Together, they help reduce tingling, numbness, and overall discomfort often associated with neuropathy, giving your feet smoother movement and more consistent relief throughout the day.
How long should I use it each day?
Recommended Daily Use
- Morning: 10–15 minutes to loosen stiff fascia and reduce that sharp “first step” pain.
- Evening: 10–20 minutes to relax tight muscles, improve circulation, and support overnight recovery.
Tips for Best Results
- Start with shorter sessions if you’re sensitive, then gradually increase time.
- Keep pressure light to moderate—let the vibration and texture do the work.
- Consistent daily use usually provides the fastest improvement in mobility and pain levels.
Does it fit all foot sizes?
Yes. The VibeRoll Pro is designed with a universal contour that comfortably supports all standard adult foot sizes. Because it uses vibration and targeted pressure, rather than straps or fitted sizing, it adapts naturally to both smaller and larger feet. Simply position your heel and arch on the textured surface, roll your foot back and fourth, applying gentle pressure, and the device delivers full-contact relief. Whether you’re a size 5 or size 13, you’ll get the same effective, targeted support.
Can I adjust the heat and massage intensity?
Yes! You can easily adjust both the heat and massage intensity.
This ankle massager offers 3 heat levels and 3 vibration settings, so you can customise your experience for gentle relaxation or deeper relief - select what your body needs that day.
Where are you located?
Our head office is located in Melbourne, Australia.
How long does shipping take?
We offer free shipping on all orders Australi wide. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.